Shipping Policy
Last updated: 16 September 2026
This policy explains how Mobile Decor processes and delivers orders.
Order Processing
Orders are generally processed within 1–3 business days after payment confirmation.
Orders placed on Sundays, public holidays or during busy sale periods may take longer to process.
Estimated Delivery
Delivery within India generally takes 3–7 business days after dispatch, depending on the location and courier availability.
Delivery dates are estimates and cannot be guaranteed.
Shipping Charges
Applicable shipping charges will be displayed during checkout or communicated before order confirmation.
Free-shipping offers apply only when their stated conditions are met.
Tracking
Where available, tracking details will be shared by email, SMS, WhatsApp or through your order page after dispatch.
Delivery Delays
Delivery may be delayed because of:
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Public holidays or high order volume
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Severe weather or natural events
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Courier-service interruptions
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Government restrictions
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Incorrect or incomplete address details
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Circumstances beyond our reasonable control
Address Accuracy
Customers must provide a complete and accurate address, phone number and postal code.
Additional shipping charges may apply if an order is returned because of an incorrect address, failed delivery attempts or refusal to accept delivery.
Damaged Packages
If a package appears damaged, opened or tampered with, please refuse delivery where possible.
For a damaged, missing or incorrect product, contact us promptly with clear photographs and an unboxing video.
Lost Packages
If a shipment appears lost, we will raise an enquiry with the courier. A refund or replacement will be considered after the courier investigation confirms the loss.
Contact Us
Mobile Decor
Phone: +91 98790 51257
Email: mobiledecor@gmail.com
Address: Shop No. 1, Bhagatalav Main Road, Bhaga Talav, Chowk Bazar, Surat, Gujarat – 395003, India
